Refund policy

We operate a 30-day return policy. This means that after receiving your item, you have 30 days to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, you can contact us at worldisyours4545@gmail.com. Please note that returns must be sent to the following address: Geurdeland 17D, 6673 DR, Andelst, Netherlands

If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us at worldisyours4545@gmail.com for any return questions.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item. Then we can evaluate the issue and make it right for you.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as perishable goods (such as food, flowers or plants), custom products (such as special orders or personalised items). We also do not accept returns for hazardous materials, flammable liquids or gases. Please get in touch if you have questions or concerns about your specific item. 

Sale items or gift cards cannot be returned.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

14-day cooling-off period in the EU
Notwithstanding the above, if the goods are being shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Refunds
We will notify you once we have received and inspected your return, and let you know if the return has been approved. If approved, you will be automatically refunded within ten business days on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
Please contact us at worldisyours4545@gmail.com if it has been more than 15 business days since we approved your return.