Terms of service

OVERVIEW
Welcome to Clénor! The terms 'we', 'us' and 'our' refer to Clénor. Clénor operates this shop and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a personalised shopping experience (the 'Services'). Clénor is powered by Shopify so that we can provide the Services to you.

The following terms and conditions, including all policies referenced herein (the 'Terms of Service' or 'Terms'), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully as they contain important information about your legal rights and cover topics such as disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, access to and use of our Services is not permitted.

ARTICLE 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are of the age of majority under the laws of the state or province in which you reside and that you have given us your consent to allow any of your minor dependants to use the Services on devices that you own, purchase or control.
In order to use the Services, including visiting or browsing our online shops or purchasing products or services offered by us, we may ask you to provide certain information, such as your email address and your billing, payment and shipping information. You represent and warrant that all information you provide in our shops is accurate, current and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account login information and for all activity in your account. You may not transfer, sell, assign or license your account to anyone else.

ARTICLE 2 - OUR PRODUCTS
We endeavour to provide as accurate a description of our products and services as possible in our online shops. However, please note that the colours and appearance of the product may differ from how they are displayed on your screen. This is related to the type of device you use to access the shop and the settings and configuration of that device.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match the display or description in our online shop.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue the sale of any product at any time and may limit the quantities of products we offer per person, geographic region or jurisdiction on a case-by-case basis.

ARTICLE 3 - ORDERS
When you place an order, you make an offer to purchase. Clénor reserves the right to accept or reject your order at our sole discretion for any reason. Your order is not accepted until Clénor has confirmed it. We must receive and process your payment before your order is accepted. Please check your order carefully before submitting it. Clénor may not be able to honour a cancellation request after your order has been accepted. In the event we do not accept an order, modify it or cancel it, we will attempt to notify you by contacting you via the email address, billing address and/or telephone number you provided during the ordering process.
You may only return or exchange purchases in accordance with our refund policy.
You represent and warrant that your purchases are intended for personal use or household use and not for commercial resale or export.

ARTICLE 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed. That price will be set out in the confirmation email you receive after placing your order. Unless expressly stated otherwise, prices displayed are exclusive of taxes, shipping charges, handling charges, customs duties and import duties.
Prices displayed in our online shops may differ from prices in physical shops, or in online shops or other shops operated by third parties. We may offer promotions for the Services from time to time that may affect pricing and that are subject to terms and conditions separate from these Terms. In the event of a discrepancy between the terms of a promotion and these Terms, the promotion terms will prevail.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made in our shops. You agree to promptly update your account and other information, including your email address, credit card numbers and credit card expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (I) the credit card information you provide is true, correct and complete; (II) you are authorised to use the credit card for purchases; (III) your charges are authorised by the credit card company; and (IV) you will pay the charges incurred by you at the prices displayed, including shipping charges, handling charges and any applicable taxes, if any.

ARTICLE 5 - SHIPPING AND DELIVERY
We are not liable for delays in shipping and delivery. All delivery times provided are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs processing or events beyond our control. Once we have handed the products over to the carrier, title and risk of loss pass to you.

ARTICLE 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, and the design, selection and arrangement thereof, are owned by Clénor, its affiliates or licensors and are protected by patent, copyright and intellectual property laws in the United States and other countries.
These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material within the Services without our prior written consent. Except as expressly provided in these Terms, nothing in these Terms grants you a licence or other right under any patent, trademark, copyright or other intellectual property of Clénor, Shopify or any third party. Unauthorised use of the Services may violate federal and state intellectual property laws. All rights not expressly granted in these Terms are reserved by Clénor.
The names, logos, product names, service names, design elements and slogans of Clénor are trademarks of Clénor or its affiliates or licensors. You may not use such trademarks without Clénor’s prior written consent. The name, logo, product names, service names, design elements and slogans of Shopify are trademarks of Shopify. All other names, logos, product names, service names, design elements and slogans within the Services are trademarks of their respective owners.

ARTICLE 7 - OPTIONAL TOOLS
You may have access to customer tools provided by third parties as part of the Services. We do not monitor or have any control over or input into these tools.
You acknowledge and agree that we provide access to such tools on an 'as is' and 'as available' basis, without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Your use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are aware of and agree to the terms on which tools are provided by the relevant third party(ies).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features will also be considered part of the Services and will be subject to these Terms of Service.

ARTICLE 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any materials or third-party websites you choose to access. If you decide to leave the Services to access such third-party materials or sites, you do so at your own risk.
We are not liable for any harm or damages related to your visit to third-party websites, or your purchase or use of products, services, resources or content on third-party websites. Please review the third party’s policies and practices carefully and make sure you understand them before entering into any transaction. Complaints, claims, concerns or questions regarding third-party products and services should be directed to the third party directly.

ARTICLE 9 - RELATIONSHIP WITH SHOPIFY
Clénor uses Shopify so that we can provide you with the Services. However, all sales and purchases you make in our shop are made directly with Clénor. By using the Services, you acknowledge and agree that Shopify is not responsible for any sales-related aspect between you and Clénor, including any injury, damage or loss resulting from purchased products and services. You expressly indemnify Shopify and its affiliates from all claims, damages and liabilities that may arise from or relate to your purchases from and transactions with Clénor.

ARTICLE 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy. By using the Services, you confirm that you have read the applicable Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services to you. Information you submit to the Services will be forwarded to and shared with Shopify, as well as third parties that may be located in countries other than where you live, in order to provide you with services. Please read our Privacy Policy for more information about how we, Shopify and our partners use your personal information.

ARTICLE 11 - FEEDBACK
If you submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, 'Feedback'), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use. We may use our rights under this licence, for example, to perform, provide, evaluate, improve and promote the Services, and to meet our obligations and exercise our rights under the Terms of Service.
You further represent and warrant that (I) you own all Feedback or have all necessary rights to all Feedback; (II) you have disclosed all compensation or incentives you have received in connection with your submission of Feedback; and (III) your Feedback complies with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, abusive, pornographic, obscene or otherwise objectionable, or violates any party’s intellectual property rights or these Terms of Service.
You agree that your Feedback will not violate any rights of third parties, including copyright, trademark, privacy rights, publicity rights and other personal or proprietary rights. You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive or obscene material, or computer viruses or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you submit and its accuracy. We are not responsible and assume no liability for any Feedback posted by you or any third party.

ARTICLE 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions. This information may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information. We may also cancel orders if any relevant information is inaccurate, at any time and without prior notice (including after you have submitted your order).

ARTICLE 13 - PROHIBITED USE
You may use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly, (a) for any unlawful or harmful activities; (b) to violate any international, national, federal or provincial laws, regulations, rules or local ordinances; (c) to infringe our intellectual property rights or the rights of others; (d) to harass, abuse, insult, harm, defame, disparage, intimidate or insult our employees or other individuals; (e) to submit false or misleading information; (f) to knowingly submit, receive, upload, download, use or re-use any material that does not comply with these Terms; (g) to send or cause the sending of advertising or promotional material, including junk mail, chain letters, spam or any other similar solicitation; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone’s use of the Services, or which, as determined by us, may harm Clénor, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) use spam, phishing, pharm, pretext, spider, crawl or scrape; and (e) interfere with or circumvent the security features of the Services, related websites, other websites or the Internet. We reserve the right to suspend, disable or terminate your account at any time and without notice if we determine that you have violated any provision of these Terms.

ARTICLE 14 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time and without prior notice. You will remain liable for all amounts due up to and including the date of termination.
The following Articles will also survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy and all other provisions that by their nature should survive termination.

ARTICLE 15 - DISCLAIMER OF WARRANTIES
The information provided on or through the Services is made available for general informational purposes only. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is entirely at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such information by you, other visitors to the Services and any other persons who may be informed of any of its content.
UNLESS EXPRESSLY STATED BY Clénor, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. IN SOME JURISDICTIONS, DISCLAIMERS OF IMPLIED OR OTHER WARRANTIES ARE LIMITED OR NOT PERMITTED. THE ABOVE DISCLAIMER MAY THEREFORE NOT APPLY TO YOU.

ARTICLE 16 - LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Clénor, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS AND LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIMS OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND. THIS INCLUDES, BUT IS NOT LIMITED TO, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PURCHASED USING THE SERVICES, OR FOR ANY OTHER CLAIM IN ANY WAY RELATED TO YOUR USE OF THE SERVICES OR ANY PRODUCT. THIS INCLUDES, BUT IS NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ARTICLE 17 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Clénor, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any costs relating to losses, damages, liabilities or claims, including reasonable legal fees, payable to any third party as a result of or arising from (1) your breach of these Terms of Service or documents incorporated by reference herein; (2) your breach of any law or the rights of a third party; or (3) your access to and use of the Services.
We will notify you in the event of a claim that entitles us to indemnification, provided that failure to give prompt notice will not relieve you of your obligations unless you are materially prejudiced thereby. We may control the defence and settlement of such claim at your expense, including retaining counsel, but we will not settle any claim requiring non-monetary obligations from you without your consent (which you may not unreasonably withhold). You agree to cooperate in the defence of claims entitling us to indemnification, including by providing relevant documents.

ARTICLE 18 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any remaining provisions.

ARTICLE 19 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect of the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. These Terms supersede any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

ARTICLE 20 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempt to do so will be void. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or notice to you.

ARTICLE 21 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state-specific or provincial courts in the jurisdiction where Clénor has its headquarters. You and Clénor consent to the jurisdiction and personal jurisdiction of those courts.

ARTICLE 22 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ARTICLE 23 - CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service. Updates and changes will be posted on our website. It is your responsibility to check our website periodically for changes. We will notify you of material changes to these Terms in accordance with applicable law. Such changes will take effect on the date set out in the notice. Your continued access to or use of the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

ARTICLE 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at worldisyours4545@gmail.com.

Our contact information is set out below:
BouayachCommerce
worldisyours4545@gmail.com
Geurdeland 17D, 6673 DR, Andelst, NL
Chamber of Commerce Number: 96369906

VAT identification number: NL867581566B01